Last updated: 06-02-2026
At VitthalFashion, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help. This Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted.
1. Eligibility for Returns
You may request a return or exchange if:
The product is damaged, defective, or incorrect
The product is unused, unwashed, and in original condition
All original tags, labels, and packaging are intact
Return requests must be raised within 7 days of delivery.
2. Non-Returnable Items
The following items are not eligible for return or refund:
Products damaged due to misuse or improper handling
Items without original tags or packaging
Products purchased during clearance or sale (unless defective)
Innerwear or personal-use items (if applicable)
3. Return Process
To initiate a return:
Contact our customer support within 7 days of receiving the product
Share your order number and clear photos/videos of the issue
Our team will review the request and provide return instructions
Returns sent without approval may not be accepted.
4. Pickup & Shipping for Returns
Return pickup availability depends on your location
If reverse pickup is not available, customers may need to self-ship the product
Return shipping charges, if applicable, will be communicated in advance
5. Refund Policy
Once the returned item is received and inspected:
Approved refunds will be processed within 7–10 business days
Refunds will be issued to the original payment method
Shipping charges (if any) are non-refundable, unless the return is due to our error
6. Exchange Policy
Exchanges are subject to product availability
If the requested exchange item is unavailable, a refund or store credit may be offered
Exchanges can be requested for size or product issues within the eligible return period
7. Damaged or Incorrect Products
If you receive a damaged, defective, or wrong item:
Notify us within 48 hours of delivery
Provide clear photos or an unboxing video
We will arrange a replacement or refund at no additional cost
8. Cancellation Policy
Orders can be canceled before shipment
Once shipped, orders cannot be canceled and must follow the return process
9. Refund Delays
If you have not received your refund after approval:
Check with your bank or payment provider
Contact us for further assistance
10. Changes to This Policy
VitthalFashion reserves the right to modify this Return & Refund Policy at any time. Changes will be updated on this page and will apply to future orders.
11. Contact Us
For any questions or support related to returns and refunds, please contact us:
VitthalFashion
Email: shop@vitthalfashion.in
Address: PLOT NO 49, NAGALAND CHOWK BACKSIDE, SHANTINATHMATH, PANDHARPUR, LINKROAD ISBAVI, Pandharpur, Solapur, Maharashtra – 413304
